How to Order

The below ordering options are offered by Mindscape.

PHYSICAL PRODUCTS

- Internet: through our websites
- Telephone: Call +61 2 9964 0475, Monday to Friday, 9.00am to 5.00pm EST.
- Fax: print the completed order form from our website, fill in your credit card details and fax it to +61 2 9922 6271
- Post: print the completed order form from our website, fill in your credit card details or attach a cheque or money order written out to 'Mindscape Asia Pacific Pty Ltd' and post to:
Mindscape Asia Pacific Pty Ltd
PO Box 1809
North Sydney NSW 2059
Your order will be dispatched on receipt of payment and once your cheque has cleared.

It is strongly recommended to combine several items in one order rather than order items individually. We are unable to combine orders placed separately and you will thus be liable to pay separate delivery costs for each order.

For all orders, we need to have your telephone number and any information that will assist delivery.

Payment Options

The following payment methods are available:

Credit card
Visa, Mastercard and American Express are accepted

Cheque or Money Order
Include your Order Number with your signed cheque. Cheques must be issued by a recognised Australian bank and money orders must be an Australia Post money order.

To pay by cheque or money order, print the order summary screen and post it with your payment. If you do not have a printer, simply write your name, order number and address on a piece of paper and enclose it with your signed cheque or money order. Cheques should be made payable to 'Mindscape Asia Pacific Pty Ltd' and include your order number on the reverse. Please send cheques to:

Customer Service
Mindscape Asia Pacific Pty Ltd
PO Box 1809
North Sydney NSW 2059

Electronic Funds Transfer
Please contact salesau@mindscape.com.au for banking information.

Credit Account
Credit account facilities are available for resellers. Please email salesau@mindscape.com.au for a credit application. Provide Mindscape with as much information about your business as possible to verify who you are.

PayPal
Enables you to send payments quickly and securely online using your bank account or credit card.

DOWNLOAD PRODUCTS

Mindscape uses Element 5, for the online electronic software distribution (ESD) of our software products. Element 5 is a Digital Rivers Inc. company and is one of the world's largest online software download providers.

Customers purchasing downloads are subject to the Element 5 terms & conditions of sale. To find answers to questions or to contact Element 5, please visit the online Customer Care Centre.

Payment Options

Payment accepted via credit card only - Visa, Mastercard or American Express. On your bank statement, payment will be debited to Mindscape Asia Pacific Pty Ltd from Element 5. All transactions are completed in a secure environment that is compatible with SSL standards.

SECURITY

To help minimise the risk of interception and subsequent fraudulent use of your card details, Mindscape operates a secure payment system that is compatible with SSL standards. SSL is currently the most reliable and the most widely used encryption protocol on the Internet.

Your details are immediately encrypted (to the maximum legally authorised standard, i.e. 128 bits) and are routed to our secure payment gateway, eWAY (Australia's most awarded payment solution), without passing through our website. Mindscape at no time has access to credit card details. Card authorisation is directly administered by the bank. Mindscape does not store any credit card details. On your bank or credit card statement, payment is debited to Mindscape Asia Pacific Pty Ltd (Physical product).
Delivery (Postage and Packing)